Onboarding and KYB
Before TensorRail collects and aggregates payments on your behalf, you complete onboarding and Know Your Business (KYB) verification. Because TensorRail Collect is an aggregation and settlement product, this step is more involved than a simple developer signup. It protects you, your customers, and the rails TensorRail runs on.
What onboarding covers
Onboarding has three parts:
- Business verification (KYB). We verify your company, its ownership, and its people.
- Risk and compliance review. We review your business model, your markets, and your customer types against sanctions, anti-money-laundering (AML), and prohibited-use requirements.
- Settlement setup. You save the USDT wallet you want to be settled to, and we confirm your settlement currency and corridors.
TensorRail will not activate collections for you until all three are complete and approved.
Documents and information you provide
Have these ready. TensorRail may request more depending on your business, your markets, and your expected volumes.
Company
- Certificate of incorporation
- Constitutional documents (memorandum and articles, or local equivalent)
- Proof of registered address
- Tax registration details
- Register of directors and register of shareholders
Ownership and control
- Beneficial ownership information (who ultimately owns or controls the business)
- Identification for directors, shareholders, and authorised signatories
- An organisational or ownership chart where ownership is layered
Business profile
- A description of your business model and what you sell
- Your website and app details
- The countries and corridors you want to collect in
- Your customer types, expected volumes, and typical transaction sizes
- Source-of-funds and flow-of-funds explanation
Policies (where applicable to your business)
- AML and KYC policy
- Sanctions policy
- Refund policy and complaint-handling policy
- Privacy policy
- Fraud-prevention policy
Settlement
- The USDT wallet address you want settlements sent to
- Your chosen settlement currency and network
Your own KYC obligations
You remain responsible for knowing your own customers. TensorRail runs the rails and verifies you; you verify and monitor the people who pay you. Concretely, you must:
- Maintain KYC and AML controls appropriate to your business and markets.
- Monitor your transactions and customer behaviour for fraud and abuse.
- Not use TensorRail Collect for sanctioned persons, prohibited jurisdictions, or unlawful activity.
- Keep the records your local law requires.
- Cooperate promptly with any compliance information request from TensorRail.
These obligations are set out in full in your Merchant Agreement.
Sanctions and prohibited use
TensorRail screens against sanctions and financial-crime requirements and will decline or offboard businesses, customers, or transactions that create legal, regulatory, or reputational risk. You may not use TensorRail Collect in connection with sanctioned parties, prohibited jurisdictions, or any activity on TensorRail's prohibited-use list. TensorRail may update that list from time to time.
After approval
Once approved you receive:
- Access to the dashboard (account balance, saved USDT wallet, settlement requests).
- API credentials for the merchant API, if you integrate.
- Your activated corridors and payment methods (see Corridors and payment methods).
Keeping your profile current
Tell TensorRail promptly if any of the following change: your ownership or control, your directors or senior management, your legal or regulatory status, your products, the markets you operate in, or any investigation, complaint, or enforcement action affecting you. TensorRail may re-verify you periodically.
TensorRail, Limassol, Cyprus.